Remote Technology Support
Technology Support Without the Runaround.
Professional remote assistance for computers, software, printers, networks and everyday technology problems — with clear pricing and customer-authorized support.
What We Support
Support for the Technology You Use Every Day.
Straightforward, remote assistance across the everyday technology home users and small businesses depend on.
Computer Support
Windows and Mac troubleshooting, slow-computer diagnosis, startup issues, driver and update problems.
Learn moreSoftware Support
Installation, configuration, troubleshooting and compatibility help for the applications you rely on.
Learn morePrinter & Scanner Support
Wireless and USB setup, connectivity, driver troubleshooting and print-queue issues.
Learn moreNetwork & Wi-Fi
Connectivity diagnosis, router configuration assistance and device connectivity troubleshooting.
Learn moreEmail & Browser
Email client setup, synchronization troubleshooting, browser settings and extension problems.
Learn morePerformance Assistance
Startup performance review, storage cleanup assistance and background-process diagnosis.
Learn moreDevice & Peripheral Support
Monitors, webcams, keyboards, speakers, Bluetooth, USB devices and external drives.
Learn moreSmall Business IT
Workstation troubleshooting, multi-device assistance and recurring support where included in a plan.
Learn moreWhy TechMax
A More Straightforward Way to Get Help
Clear Service Scope
Know what service you are purchasing before you pay for it.
Transparent Pricing
Published pricing and documented custom quotes — no surprises.
Customer-Authorized Support
Remote sessions only begin once you explicitly authorize them.
Broad Technology Assistance
Computers, software, printers, networks and common peripherals.
Remote Convenience
Eligible problems can be addressed remotely, without a site visit.
Home & Small-Business Support
Flexible assistance for individuals and smaller organizations alike.
How It Works
A Clear Path From Problem to Resolution
Tell Us What's Wrong
Describe the technology problem you're experiencing.
Choose Your Support
Select a published plan or receive a custom service quote.
Authorize Remote Assistance
If remote access is required, you knowingly authorize the session.
Work With Your Technician
A technician diagnoses the issue and performs the agreed service.
Plans
Transparent Pricing, No Surprises
Published plans from $149 to $1,499. Every plan states exactly what's included.
Quick Fix
Best for a straightforward one-time issue.
- One remote support session
- One eligible device
- Computer troubleshooting
- Basic software assistance
Essential Care
For customers requiring broader troubleshooting.
- Extended remote troubleshooting
- Computer performance assistance
- Software support
- Printer/peripheral assistance
Advanced Care
Comprehensive remote assistance with the broadest everyday coverage.
- Comprehensive remote assistance
- Computer troubleshooting
- Software support
- Printer/scanner support
Ready to Get Your Technology Working Properly Again?
Tell us what's happening and we'll help you find the right support option.