Services
Everything We Help With, In Plain English.
TechMax is an independent remote support provider. References to third-party products are used only to describe what we can help with — they don't imply affiliation or endorsement.
Computer Support
Windows and Mac troubleshooting for everyday problems.
- Windows troubleshooting
- macOS troubleshooting
- Slow computer diagnosis
- Startup issues
- System errors
- Operating-system settings
- Driver troubleshooting
- Update problems
- Application crashes
- Storage issues
- Performance troubleshooting
- Computer configuration
Software Support
Installation, configuration and troubleshooting for the applications you use.
- Software installation
- Application configuration
- Software troubleshooting
- Update errors
- Compatibility issues
- Software removal
- Productivity applications
- Browser applications
- Email applications
- Application settings
Printer & Scanner Support
Setup and troubleshooting for wireless, USB and network printers.
- Printer setup
- Wireless printer configuration
- USB printer setup
- Printer connectivity
- Driver troubleshooting
- Print queue issues
- Scanner configuration
- Scanner troubleshooting
- Network printer assistance
- Printer sharing assistance
TechMax is not affiliated with any printer manufacturer. References to manufacturer products identify what we support only.
Network & Wi-Fi
Connectivity diagnosis and basic network configuration assistance.
- Wi-Fi connectivity
- Internet connection diagnosis
- Router configuration assistance
- Device connectivity
- Network printer connectivity
- Basic home network assistance
- DNS / connectivity troubleshooting
- Wireless configuration
- Basic small-business network troubleshooting
Email & Browser
Client setup, synchronization and browser configuration help.
- Email client setup
- Outlook assistance
- Synchronization troubleshooting
- Browser troubleshooting
- Browser settings
- Extension problems
- Cache / cookie cleanup assistance
- Email application configuration
Performance Assistance
Diagnosing why a computer feels slower than it should.
- Startup performance
- Unnecessary startup programs
- System configuration review
- Storage cleanup assistance
- Browser performance
- Application conflicts
- Background processes
- System performance diagnosis
Security & Cleanup Assistance
Practical help with unwanted software and general system health.
- Suspicious software troubleshooting
- Potentially unwanted applications
- Browser cleanup
- Startup cleanup
- Security-software configuration
- Operating-system security settings
- General system health review
We do not promise perfect security or a guaranteed outcome — see our Disclaimer.
Devices & Peripherals
Getting the accessories connected to your computer working properly.
- Monitors
- Webcams
- Keyboards
- Mice
- Speakers
- Bluetooth
- USB devices
- External drives
- Common peripherals
- Device-driver assistance
Small Business IT Support
Remote assistance sized for smaller teams and organizations.
- Workstation troubleshooting
- Employee computer configuration assistance
- Software troubleshooting
- Printer support
- Basic network support
- Remote diagnostics
- Multiple-device assistance
- Recurring technology support where included in the selected plan
Not Sure Which Category Fits?
Describe the problem and we'll match it to the right support option.