Write down the stop code
On the blue screen, note the code (for example MEMORY_MANAGEMENT or IRQL_NOT_LESS_OR_EQUAL) and the date. Photograph it if it vanishes quickly.
Windows unexpected restart or blue screen
A one-off restart after an update is common. Repeated blue screens are a driver or disk story. Do not run random “repair” suites; capture the stop code first.
Reliability Monitor
Search Windows for Reliability Monitor. Look for red Xs around the crash time: failed updates, disk errors, or a named driver.
Recent changes
New RAM, a USB dock, or a GPU driver from last night are the usual suspects. Uninstall the last driver from Settings → Windows Update → Update history → Uninstall updates if it lines up.
Disk health
If crashes happen while copying files or the drive is years old, backup first. A dying SSD can look like a Windows bug.
When to get TechMax involved
If the stop code repeats after a clean boot, a remote session can pull minidumps and check RAM/disk without you installing extra tools.
Need this done with you on the line?
Start a LogMeIn Rescue connection with the PIN your TechMax technician provides.
Start support connection